Effective Date: 22 MAR 2024

Introduction. Welcome to NIDO Frontera, a premier service by The NIDO Project, dedicated to simplifying the dual citizenship application process between Mexico and other countries. This Privacy Policy is crafted to inform you of our practices concerning the collection, use, safeguarding, and disclosure of personal information gathered through your interaction with our service. By engaging with NIDO Frontera, you acknowledge and consent to the procedures and practices discussed in this document.

Information we collect. Information You Provide Us Directly. Contact Information: Such as your name, email address, telephone number, and any other information you provide when you contact us. Account Information: If you create an account, we may require your username, password, and other relevant information for account creation and management. Transactional Information: Details of transactions you carry out through our website and of the fulfillment of your orders. Feedback and Communication: Your responses to surveys, participation in promotions, and records of communication with us. Log and Usage Data: Information on how the Service is accessed and used (such as your IP address, browser type, browser version, our website pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data). Cookies and Similar Technologies: We use cookies and similar tracking technologies to track the activity on our Service and hold certain information to enhance and personalize your online experience.

Collection of Personal Information. NIDO Frontera's ability to effectively assist in the dual citizenship application process hinges on the collection of personal information. This collection occurs through direct interactions with our platform, automated technologies as you navigate our services, and, occasionally, through third-party sources. Direct interactions might include account registration, documentation submission, or communication with our support team, through which we gather essential personal and sensitive information require.

Purpose and Use of Information. The essence of collecting personal information lies in our commitment to providing a seamless and efficient service. This information allows us to personalize and enhance the quality of assistance we offer, keep you informed of any changes or updates to our services, respond effectively to your inquiries, and ensure the overall security and integrity of our platform. Furthermore, it supports our ongoing efforts to improve and expand our services, ensuring they remain aligned with our clients' needs and expectations.

Disclosure of Personal Information. At NIDO Frontera, we regard the privacy and security of your personal information with the utmost seriousness. Disclosure of this information is strictly limited to scenarios where it is absolutely necessary for our service delivery and/or compliance with legal obligations. Trusted third-party service providers might be engaged to perform specific tasks on our behalf, under the condition of maintaining the confidentiality of the information shared. Additionally, we may disclose your information when required by law to protect our rights and property or those of others.

International Data Transfers. In the context of providing our services, your personal information may need to be transferred to, and processed in, countries other than your own, especially given the cross-border nature of the dual citizenship application process. These international transfers are conducted with the utmost care and in compliance with applicable data protection laws. We implement stringent safeguards to ensure that your information is protected.

Security Measures. The safeguarding of your personal information is a cornerstone of our operations. We employ advanced security measures designed to protect your data against unauthorized access, disclosure, alteration, and destruction. Despite our efforts, it is important to acknowledge that no digital platform can guarantee absolute security. We strive to employ measures that significantly mitigate risks and ensure the confidentiality and integrity of your information.

Your Rights and Choices. NIDO Frontera empowers you with specific rights regarding the personal information we hold. These rights allow you to access, rectify, or erase your data, and to restrict or object to our processing activities, among others. We are committed to facilitating the exercise of these rights, ensuring that you maintain control over your personal information. For any requests or inquiries related to your rights, please contact us directly using the information provided below.

Revisions to the Privacy Policy. We reserve the right to update this Privacy Policy to reflect changes in our practices or the legal landscape. Changes will be effective immediately upon posting the revised document on our website, with the revision date updated accordingly. We encourage regular review of our Privacy Policy to stay informed about how we are protecting your information.

Contact Information. Should you have any questions about this Privacy Policy, our practices, or your dealings with NIDO Frontera, please contact us at [email protected].